Privacy Policy for Mirentova
Your privacy and trust are important to us at Mirentova.
Introduction to Our Policy
This Privacy Policy explains how Mirentova collects, uses, and protects your personal information when you use our site. We are committed to ensuring your personal data is handled responsibly.
By accessing or using Mirentova, you agree to the data practices described in this policy. Please take a moment to review the following details about your privacy rights and choices.
Information We Collect
We collect information you provide directly and information gathered automatically to enhance your experience, fulfill requests, and comply with Malaysian legal requirements.
Directly Provided Information
- • Contact details you enter in forms, such as name and email address.
- • Messages or feedback submitted via our contact or enquiry forms.
- • Responses to surveys, polls, or questionnaires on our site.
- • Subscription details for newsletters or updates you sign up for.
- • Other personal information you voluntarily share with us.
Information Collected Automatically
- • Technical data like your browser type, device details, and operating system.
- • IP address and general location information for analytics and security.
- • Browsing activity, including pages viewed and time spent on our site.
- • Cookie data and similar tracking technologies as described in our Cookie Policy.
- • Referring website addresses and search terms when relevant.
How We Use Your Data
Information collected is used to maintain the website, respond to communications, and improve your experience. We also use data to ensure site security and compliance with Malaysian law.
- • Process your inquiries, requests, or feedback efficiently.
- • Send periodic updates, news, or newsletters with your consent.
- • Personalize your experience and deliver relevant content.
- • Improve our website content, security, and functionality.
- • Monitor and prevent fraudulent activities or misuse of services.
- • Comply with legal obligations under Malaysian laws and regulations.
- • Analyze site usage trends for administrative purposes.
Our Commitment: We prioritize keeping your personal information secure and never sell your data to third parties. Your trust is central to our privacy practices.
Data Sharing and Disclosure
Mirentova does not sell your personal data. Where necessary, we may share it with trusted partners to support site operations or legal requirements, always safeguarding your privacy.
Third-Party Service Providers
We use vetted third-party providers for services like analytics, communications, or technical support. These parties must protect your data to similar standards.
Legal Requirements and Disclosures
We may disclose information if legally required or to protect our website, users, or others as mandated by law.
Anonymous Usage Statistics
We may share aggregated, non-identifiable user statistics for site improvement or reporting purposes.
Your Rights and Choices
You have the right to access, update, or restrict your information. To exercise these rights or discuss concerns, please contact our support team.
- • You may request access to your personal data at any time.
- • You can request corrections if your data is inaccurate.
- • You may request deletion of your data, subject to law.
- • You may request a copy of your data in a portable format.
- • You may object to some uses of your personal information.
- • You can request restrictions on our use of your data.
To exercise any of these rights, please email our team at contact@mirentova.pro. We will respond promptly to your request.
Information Security Measures
We implement technical and organizational safeguards appropriate to the nature of your data and the risks involved in online communications.
Technical Security Practices
- • SSL encryption of data transmissions on our website.
- • Regular software updates and vulnerability assessments.
- • Restricted access to sensitive information by authorized staff.
- • Continuous system monitoring for suspicious activity.
Organizational Security Practices
- • Clear data handling protocols for staff and service providers.
- • Employee training in security awareness and privacy practices.
- • Strict access control for confidential information.
- • Timely response plans for data incidents or breaches.
How Long We Retain Data
Personal data is kept only as necessary for the reasons outlined above or as required by law. Retention depends on the type and use of the information.
- • Account-related information is retained during your relationship.
- • Newsletter or content subscriptions stored until unsubscribed.
- • Contact or feedback records are retained for support needs.
- • Transaction records held for regulatory timeframes as required.
- • Preferences for updates or newsletters kept by consent.
We dispose of data securely when it is no longer needed for legitimate purposes.
International Data Transfers
Where cross-border transfers are necessary, we apply safeguards to protect your information, such as approved contractual clauses or equivalent standards.
- • Transfers only when necessary for site operations.
- • Use of reputable service providers outside Malaysia.
- • Security and privacy contracts with all providers.
- • Adherence to applicable Malaysian and international privacy laws.
Our Use of Cookies
Cookies help personalize your experience, analyze traffic, and enhance security. Manage your settings or learn more in our Cookie Policy.
Types of Cookies We Use
- • These enable site functionality and security features.
- • These help us measure and improve site performance.
- • These store your preferences for a personalized experience.
- • These remember your selected choices and settings.
Most browsers allow you to control or block cookies as needed.
Policy Updates and Changes
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Material changes will be communicated clearly.
- • Updated version posted on this website.
- • Email notification if you have subscribed to updates.
- • Prominent website banner for major changes.
- • Previous policy version available upon request.
We encourage reviewing this policy periodically to stay informed.
Contact About Privacy
For questions about this policy, contact us by email or through our website form.
Mirentova
Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia
Phone: +603-2477 0456
Email: content@mirentova.pro
Privacy policy last updated January 23, 2026
Effective from January 23, 2026